Terms & Conditions for online booking

At Niyama Spa & Wellness, we aim to provide a seamless and convenient booking experience for all our clients. Please carefully review our online booking policy to ensure a smooth and satisfying service experience.

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1. Booking Confirmation

   • All online bookings are subject to availability and will be confirmed via email or phone. If your preferred time is unavailable, our team will contact you to offer an alternative option.

2. Deposit and Payment

   • A deposit may be required to secure your booking, depending on the service selected. Full payment can be made upon arrival at the spa unless otherwise stated during the booking process.

3. Cancellation and Rescheduling Policy

   • Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee. Cancellations made less than 24 hours prior to the appointment or no-shows will incur a fee of 100% of the service cost​

4. Late Arrivals

   • If you arrive late, your treatment time may be shortened to accommodate the next appointment. Full payment for the original booking will still be required.

5. Refund Policy

   • Deposits and payments are non-refundable but may be transferred to a rescheduled booking, provided proper notice is given as outlined in our cancellation policy.

6. Health Conditions and Preferences

   • Please inform us of any health conditions, allergies, or special preferences at the time of booking, so we can tailor your treatment accordingly.

7. Client Responsibility

   • It is the client’s responsibility to ensure that the details entered during the booking process are accurate. Niyama Spa & Wellness is not liable for any errors or misunderstandings arising from incorrect information.

8. Amendments to Booking Policy

   • Niyama Spa & Wellness reserves the right to modify or update this policy without prior notice. We recommend reviewing the policy regularly before making a booking.